Elevate Your Customer Experience
YOUR MONTHLY REWARD*5 REGISTRATIONS = £25Support your customers when they purchase their device. Ensure they register to benefit from warranty and have the best experience.
Retailers complete 5 IQOS device registrations per month when consumers purchase, helping onboard customers seamlessly.
WHAT IS THE REGISTRATION JOURNEY?
Registration is the process where consumers create an account to register a PMI device. It can be done either via consumer-led or retailer-led journey.
WHY IS REGISTRATION IMPORTANT?
- Warranty & Customer Experience: Registration ensures consumers activate product warranty along with access to support and exclusive offers.
- Quality & Legitimacy: Registration confirms the product is genuine and the activity is legitimate. (Check with CX for any official wording or PMI Open references.)
1. Consumer-Led Registration
Consumer-led approach via in-store QR code
2. Retail-Led Registration via PMI Open
Used when assistance is required during the registration process.
